Class Schedule

Module Title Content Work Requirement Date
1 Retail Display A highly practical module, covering such areas as Design Concepts, Product Display & Merchandising, Window Display, Cresting a Focal point etc. Managers will leave this day with real 'can do' outcomes.

Venues 2008
Limerick - 23rd September 2008
Dublin - 25th September 2008
1 Tutor Contact Day
1 Project
1 Assessment
2 Apr 2007
2 & 3 Retail Administration & Business Calculations Two modules integral to the running of any successful retail business. These modules will ensure that candidates have the financial tools necessary to run a retail business.

Business Calculations
Dublin - 28th May 2008 / Exam 30th June 2008
Limerick - 3rd July 2008 / Exam 6th August 2008

Retail Administration

Dublin - 27th May 2008 / Exam 30th June 2008
Limerick - 2nd July 2008 / Exam 6th August 2008
2 Tutor Contact Days
2 Exams
2 Assessments
2 Assignments
21 May 2007
4 & 5 Customer Relationship Management & Communications These modules will give candidates the skills necessary to manage teams delivering superior customer service. Candidate skills in the area of listening, speaking, non-verbal communication and visual communication will be honed to ensure the operation of a successful store.

Venues 2008

Communications

Dublin - 14th April 2008
Limerick - 29th September 2008

Customer Relationship Management

Dublin - 15th April 2008
Limerick - 30th September 2008
1 Tutor Contact Day
2 Collections of Work
2 Skills Demonstrations
11 Jun 2007
6 Teamworking This module will ensure that delegates understand team dynamics, develop an awareness of the different roles and personality types in teamworking and are comfortable implementing team actions.

Venues 2008

Limerick - 29th April 2008
Dublin - 27th August 2008
1 Tutor Contact Day
1 Skills Demonstration
1 Learner Record
9 Jul 2007
7 Retail Selling The module has been designed to bring delegates own selling skills to the highest standard and to give them the skills to manage a retail sales team effectively.

Venues 2008

Limerick - 5th March 2008
Dublin - 10th September 2008
1 Tutor Contact Day
1 Skills Demonstration
2 Assessments
13 Aug 2007
8 Work Experience Relevant work experience is what makes this programme 'real'. Learners will be asked to apply learning from other modules to their own work experience and will develop a critical awareness of the changing nature of work and set their own achievable goals in the industry. 0 Tutor Contact Days
1 Learner Record
1 Skills Demonstration
1 Assignment
1 Jan 2007
9 Retail Best Practice RETAIL EXCELLENCE IRELAND hosts Best Practice Events throughout the year for retail members. Candidates are invited to attend at least one of these events during the 2007 term. 1 Tutor Contact Day
1 Learner Record
1 Jan 2007
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