Mentoring Programme

The RETAIL EXCELLENCE IRELAND Mentoring Programme allows store owners to receive independent advice and support regarding the growth and development of best retail practice and retail sales. This is a one to one process with a plan of action agreed for the business and key milestones established. The programme is highly involved, requiring the time and effort of key managers in the business.

As every business has differing needs, it is impossible to predict the requirements of individual retail businesses. Likely areas of need include the setting and appraisal of service standards, the development of operating standards and their subsequent assessment, the development of work plans and operating systems, critical assessment and implementation of sales drivers, the design of performance management systems et al.


Performance Management

RETAIL EXCELLENCE IRELAND is expert in the performance management arena. We have large scale experience in the development of performance management systems which we have implemented for many leading Irish retail groups.


Key Performance Indicators

RETAIL EXCELLENCE IRELAND offers clients a wealth of experience in the design and implementation of KPI systems for retail organisations. RETAIL EXCELLENCE IRELAND will design your system based on such key measures as sales, cost control, operating standards and service. Following consultation and design, we assist in the roll out and subsequent measurement of the selected indicators. Remember what gets measured gets done.

Full details are available from David Fitzsimons, RETAIL EXCELLENCE IRELAND