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Benchmarking

Retailers can also win competitive advantage by examining competitors over the same range of issues and therefore benchmarking their performance against competitor performance. Benchmarking can help give retailers the unique perspective they need to improve their overall performance.

Testimonials
"It’s difficult today to find a partner company who will take your organisations’ goals and aspirations…"
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Helena Fitzpatrick, Harvey Norman
"We have worked with CREST since February 2009, to conduct mystery shopper audits on our behalf in our…"
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Darren Spoonley, Maxi Zoo